Dipeeo cut the writing grind and gave every employee 30 minutes back daily

In the legal industry, a spelling mistake isn’t a minor detail — it’s the company’s credibility on the line. With 550 clients expecting flawless GDPR documents and prospects judging Dipeeo from the very first email, writing excellence is a business imperative.

Before MerciApp, everything relied on makeshift methods: templates copy-pasted from personal drafts, verb conjugations checked on Google, and emails proofread three times before sending.

“Before MerciApp, it was all very manual. Every day, I’d dig through my personal drafts to find the templates I’d written so I could copy-paste them into emails.“

Lisa, Business Development Representative @Dipeeo

The consequences were tangible: unnecessary mental load spent on form rather than substance, a brand image weakened by typos slipping through the cracks, and inconsistent sales messaging from one employee to the next.

Dipeeo needed a single solution covering all its use cases — sales and legal — across every daily tool, with zero friction.

Dipeeo didn’t just install a spell checker — the company structured its writing practices around MerciApp, with a rollout tailored to each team’s needs.

The deployment happened in two phases. First, the extension and auto-correction were installed for all employees in contact with clients or prospects. Then, for those who wanted to go further, snippets were set up with hands-on support from the MerciApp CSM.

“What I loved from the very first use was the snippets. They completely changed my daily routine as a sales rep because I use repetitive content every single day.“

Lisa, Business Development Representative @Dipeeo

In practice, MerciApp enables Dipeeo’s teams to:

• Write with confidence thanks to auto-correction that works across the entire workspace: Gmail, Slack, LinkedIn, Google Drive — with nothing to configure.
• Save time on repetitive tasks with over 40 snippets created by the sales team: meeting notes by domain, follow-ups, and templated replies based on prospect responses.
• Align sales messaging through shared snippets across the team, ensuring a consistent tone and brand image.
• Secure legal deliverables with an auto-correction layer that complements human proofreading before documents are sent to clients.
• Focus on substance: sales reps spend less time on formatting and more on relationship quality; legal experts refocus on their core expertise.

Correct

Real-time spelling, grammar, and syntax correction. Automatic and native across the entire workspace. Sales and legal teams benefit from a consistently high standard of writing.

Transform

Smart rephrasing in seconds. Clarity, fluency, and a professional tone aligned with the demands of the legal sector — with no extra effort from employees.

Expand

Templated replies and meeting notes in a single shortcut. Over 40 snippets shared across the sales team: meeting summaries, follow-ups, and post-signature messages.

With MerciApp, Dipeeo doesn’t just fix typos — the impact is measured in time reinvested in expertise and stronger confidence in every interaction.

Measurable gains

• 30 minutes saved per employee per day, equivalent to 2.5 hours per week reallocated to high-value tasks.
• Zero typos in prospecting emails: brand image is protected at every touchpoint.
• Legal documents delivered with an extra layer of quality assurance, complementing human proofreading.
• Fully unified sales messaging thanks to shared snippets: no more inconsistencies in tone across team members.

MerciApp in one word?

“Seamless.”

Lisa, Business Development Representative @Dipeeo