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Lucca streamlined Sales communications across three countries

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By Tristan GoguillotHead of Product
  • Careless mistakes that slip into documents and hurt sales credibility.
  • Time lost proofreading: Reps were spending too much time correcting instead of selling.
  • High mental load: constant worry about errors, multiple reviews before sending.
  • International teams: need for reliable correction in French, Spanish, and other languages.
  • Real-time spelling, grammar and syntax corrections: Consistent quality for every sales rep.
  • Smart autocorrect: instant time savings, fewer manual reviews.
  • Multilingual: tailored correction for teams in France, Spain, and Switzerland.
  • Browser extension: works across all tools (CRM, email, chat) with no interface changes.

Lucca supports hundreds of companies with their HR processes. When selling to HR directors and executive teams, a single typo in an email can cost us an opportunity. Form matters as much as content.

MerciApp became a natural part of the sales reps’ workflow: a subtle, real-time assistant that fixes errors and frees up attention for prospecting and client relationships.

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More sales, less typos

At Lucca, sales reps are on the front lines with prospects and clients. Every single email is an extension of the company’s image. One sloppy sentence or typo can shake our professional credibility.

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The problem? Proofreading was slowing reps down. They double- and triple-checked every email, hesitated before hitting send, and always worried, “Did I catch everything?”

With 70 sales reps across three countries, Lucca needed a solution that delivered consistent quality, handled multiple languages, and fit smoothly into their workflow—no extra steps, no friction.

Instant correction, natural adoption

Lucca was looking for accuracy and simplicity. MerciApp delivered both: precise corrections (spelling, grammar, and style) directly accessible within the tools sales reps use every day.

No complex training, no workflow changes. The browser extension installs easily and just works! Reps keep writing in their CRM, email, or other usual tools while MerciApp handles corrections in the background.

MerciApp in two words

Effortless and accurate

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What MerciApp changes day-to-day

  • Real-time corrections: automatic spelling, grammar and syntax checks.
  • Smart autocorrect: common errors fixed instantly, speeding up writing.
  • Multilingual: Tailored corrections for teams working in France, Spain and Switzerland.
  • Browser extension: Available wherever sales reps write, in any tool.
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Spelling, grammar, syntax: consistently professional writing. Less stress, more confidence.

30 Minutes Saved, Quality Guaranteed

From the first week, the benefits were obvious. Sales reps stopped wasting time chasing typos, and every message went out polished and professional.

Measurable gains

  • 30 minutes saved per rep per day on proofreading and edits.
  • More time for selling: reps can focus on prospecting and building client relationships.
  • A stronger professional image: every email reflects Lucca’s credibility.
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Marie_Lambert_Lucca

Sales Director

In short: why Lucca chose MerciApp

  • Accurate corrections: flawless spelling, grammar, and style.
  • Measurable time savings: 30 minutes per rep per day freed up for selling.
  • Smart autocorrect: fewer manual edits, faster writing.
  • Multilingual support: tailored for international teams in France, Spain, and Switzerland.
  • Instant adoption: browser extension works naturally in the tools reps already use.